Any Time, Any Place, Any Service.

ICAN: Get the Business YOU Deserve!

As a fully insured, licensed and certified service provider, you have made the investment, commitment and sacrifice to running your business the right way. Now, get the benefits of that commitment and the business you deserve! 

 

ICAN is a customer service platform for the property service industry. Unlike available advertising mediums, SEO and key word marketing campaigns and deep pocketed competitors which can lead to countless dollars spent with minimal returns, ICAN positions members in Win, Win, Win scenarios. No lead fees. No advertising costs. ICAN levels the playing field by dispatching service providers based on location and captured job details in order to identify the closest qualified available service provider. Once the job is complete and the service provider paid, ICAN earns a 5% commission fee. It’s that simple. No more watching hard earned dollars going out the window on wasteful marketing campaigns or buying leads of once interested property owners. 

 

Sign up and complete your company profile to list services and start winning with ICAN! 

Benefits of Membership:

  • No advertising costs or lead fees!  
  • Direct assignments dispatched on rotation based on job description details. 
  • Opportunities to participate in proprietary programs to help generate members business.  
  • Vendor support and consulting services to help members grow and succeed in business.
  • Credibility for your business as a credentialed ICAN Service Provider.
  • Consistent revenue streams with repeat business.

ICAN believes in Win-Win-Win scenarios! Providing great service is a win for the Property Owner, the Service Provider and our Client Partners.

Please review the following service provider offerings down below to see if ICAN is right for you!

ICAN Customer Service Platforms:
Water Damage Remediation contractor most likely hired by ICAN Services repairing burst water pipe
First Notice of Loss: Direct Repair Insurance Provider Customer Service Program.

Fire and water damage are among the most common causes of insured damages for property owners nationwide. Whether an appliance leak, burst pipe, pin hole leaks in copper piping, slab leaks, back flow or drainage issues or simply a flooding event; ICAN’s preferred service providers are on call 24 hours a day, 7 days a week, 365 days a year. Using the most sophisticated equipment and drying techniques, our vendors offer 30-minute response times to help limit and minimize possible damage sustained by the property owner. ICAN’s customer service solution is the leading source to get any property back to normal quickly with no hassle. One call and ICAN provides oversight and monitors each project in order to guarantee 100% Customer Satisfaction!

 

Service Providers for high frequency, low severity mitigation and repair services are in high demand. ICAN is actively accepting applications in select markets for the following service providers.

  • 24/7 Emergency Response
  • Water Extraction
  • Mitigation & Structural Drying
  • Board Ups/Property Securing
  • Roofing Services/Temporary Roof Tarps
  • Ice Dam Removal
  • Emergency Tree Removal
  • Construction Repairs
Emergency Services Coming Soon!
HVAC: Heating, Ventilation and Air Conditioning Services
Plumbing Services: Repairs, Leak Detection and Video Inspections

Please note: First Notice of Loss Direct Repair Insurance Provider Customer Service Platform: Highest Qualification standards (Review Requirements) are required in order to be included in Approved Vendor Pools, for carrier selection. Service Providers must demonstrate a positive work history while working with insurance partners and their policyholders while providing service. Best practices, appropriate billing, positive relationship interaction and high customer service scores must be maintained. Service Providers with a negative work history are discouraged from applying for First Notice of Loss programs. 

Consumer Direct: ICAN 24/7 Emergency Services.

ICAN understands that there is never a convenient time to suffer from a Fire, Water or Storm damage event. Whether it’s a 2am fire or an untimely water leak, property owners that are in need of services do not always contact their insurance provider first. ICAN 24/7 Emergency Services Consumer Direct program offers property owners the same benefits as insurance providers by dispatching carrier approved vendors on losses whether or not their insurance provider is involved. Whether a property owner has experienced an emergency event or simply needs immediate service, this platform is the solution.

This platform is available to service providers that are looking to position their teams to work with insurance companies but have yet to establish proven relationships. This is an opportunity to shine and show insurance providers and their policyholders that you are a vendor they can count on!

Competitive Bid: Policyholders that have cashed out and received insurance funds or Self Pay projects.

Property owners that have received insurance funds or are considering a remodel project for their home or business turn to ICAN. This opportunity is an open platform where contractors compete for business. Service providers on this platform are happy to provide a free estimate to earn the customer’s business.

 

Are you a vendor that provides great construction services? This platform is for you! 

OPEN Bid: ICAN extends the opportunity for members to participate on contract bids for municipalities, property management companies or public bid postings.

Service providers that are interested in participating on OPEN Bid opportunities, this platform is for you! Receive alerts for local open bid opportunities in your service areas. Submit a Request for Proposal and get in the game! ICAN is here to help.

Industrial Service Campaign: Industrial facilities need your expertise and outstanding service!

Service providers that perform deep cleaning, painting, epoxy flooring and industrial roofing services are invited to participate. Time and Material quoting for these services is a simple way for restorers to diversify their book of business by providing services that require less expertise to manage and a quick turnaround on projects. No fees to participate and repeat business is the goal.

ICAN Prevent: Installation services for Home/Property protection to help eliminate damage before it happens!

Service providers that offer installation or preventative maintenance services are in demand. Whether it’s IoT Devices, Hurricane Resistant Windows and Shutters or a Tree Service offering hazardous Tree Removal and Trimming, ICAN Prevent helps save Property Owners money by preventing future losses and rising premiums by implementing preventative services that reduce risk exposure!

ICAN Business Development Campaigns with iClaimsWork: Expert consultants are here to help you grow! Get in on the game and let our team help position your business on the road to success!

Service providers looking to grow their business by participating on preferred vendor programs with insurance companies have found the answer. Our team at iClaimsWork is here and will be happy to help! Get your team in a position to grow with an ICAN Business Development campaign catered to your service offerings.

Are you interested in learning more or have questions about ICAN Customer Service platforms?
Property Inspections

Suspect your property might have a Mold issue or perhaps suffered Roofing damage from a recent hailstorm? Gain peace of mind with an inspection from a certified expert that you can count on. Request an inspection from an ICAN expert provider today!

Industrial Services

Service providers are available for site visits to provide free quotes for Deep Cleaning, High Cleaning/Lift Work, Duct Cleaning, Equipment Painting, Knock Downs or Emergency Service Response for Fire and Water Damage events. All service providers are required to meet proper insurance limits, certification and OSHA Safety Standands on every job with capabilities to service facilities ranging from Food Grade, Manufacturing, Paper/Pulp, Recycling and all industrial facility spaces.

Environmental Assessments and Remediation

Harmful contaminants resulting from unseen water damage issues can lead to serious health concerns to property owners and their tenants. ICAN’s nationwide network of certified mold professionals are available 24/7 to ensure your project is in capable hands. All approved providers hold the highest certifications in the industry to provide Mold Assessments, Testing and Remediation services to properly remediate any issue on any size project. All vendors must be either Industrial Hygienists, IAQ, IICRC, AMRT Certified and are required to maintain continuing education credits in order to perform mold services on your property.

Plumbing Contractors

Plumbing issues are the leading cause of water damage claims for property owners. While some of these claims may be avoidable with preventative steps such as annual inspections on Water Heaters, Plumbing Fixtures and Appliances, others are simply unavoidable. In the event you have experienced a Slab Leak, Backflow issue or any Plumbing failure, ICAN’s nationwide network of Plumbing Contractors are available 24/7 to provide annual Inspections, Leak Detection, Video Inspection or Emergency Response services and are only one click away! ICAN offers property owners immediate service they can count on!

XACTIMATE Estimating

We use the same billing software as most major insurance carriers. To be sure you’re getting great work done at the right price our contractors write their estimates using Xactimate.

Construction Repairs

Any damage for any reason inside or out ICANService has licensed insured contractors to bring your property back to normal. We are on call 24/7 for any emergency construction issues.

HVAC Contractors

Our Contractors Repair and perform Preventative Maintenance for Heating, Ventilation and Air Conditioning Installations.

Mitigation / Structural Drying

All approved providers are IICRC Firm Certified utilize the most advanced equipment and techniques to bring your property to pre-loss condition.

Emergency Fire & Water Damage Services

Fire and water damage restoration are the most common causes of insured damages for property owners nationwide. Whether an appliance leak, burst pipe, back flow or drainage issues, ICAN Service can help.

Emergency Tree Removal

ICAN Service’s Emergency Tree Removal Experts are available 24/7 to provide Emergency Assistance. Certified Arborists are on-call to assist with Emergency Removal of Trees that have damaged your Property. Tree Services Provided include, Preventative Maintenance, Trimming and Hazardous Removal before the Storm.

Roofing & Siding Contractors

The exterior of a property is the first line of defense when it comes to protecting your property. Whether the damage is sustained from a daily wind storm or a catastrophic hail storm, ICAN’s expert service providers are here to help.

Board-Ups & Property Securing

When a fire happens, what do you do once it’s out? Call ICAN. Our Board-up specialists respond, 24/7 – 365 days a year to properly secure the property after major damage events.

General Construction

Structural damage caused by fire, water, storms or vandalism can leave a property owner out in the cold! Whether a home or business, our select group of providers are available to assist on any construction project.

Water Extraction

Whether it’s a broken hot water heater, burst pipe, sewage back up or unexpected flood damage, ICAN has you covered. Our contractors are all IICRC certified to handle any water emergency 24/7 – 365.

24/7 Emergency Response

There is never a convenient time to experience the need for an emergency property service. ICAN’s Service Providers are on call and available for 24/7 dispatch, 365 days a year, no matter the event. Whether it’s a Roof Tarp needed for a leaking roof, an untimely Burst Pipe, Water Damage from any cause or a devastating 2 AM Fire, Request Immediate Service Now in one simple step and expert help is on the way!

 

*All vendors have been thoroughly credentialed to meet the highest of industry standards with every project monitored to ensure the highest quality customer service and performance!

Vendor Requirements & Qualifications

General Minimum Requirements to qualify for membership:

 

All ICAN members must agree to act with the highest level of honesty, integrity, ethics and professionalism.

 

  • Verified state and local business and trade licensing and industry certification requirements for services provided.
  • Financial stability and credit worthiness. No liens, bankruptcy’s or judgements.
  • Background checks on owners and all employees.
  • Xactimate Estimating Software.
  • 1 Year in business for Mitigation and Specialty Service Providers.
  • 2 Years in business for General and Large Loss Contractors.
  • Meet or exceed industry standard warranty on labor and materials.
  • Maintain performance once active as all work is monitored to ensure the highest levels of customer satisfaction.
  • Verified Insurance limits required as follows:
    • Direct Repair Insurance Programs for GC, Roofing and Mitigation providers: Minimum Requirements
    • General Liability of $1,000,000 per occurrence, $2,000,000 million general aggregate
    • Auto Liability on company vehicles of $1,000,000
    • Worker Compensation of $500,000
    • *Mitigation requires $1,000,000 pollution liability
    • *Contents requires $250,000 bailment/bailiee coverage
    • Specialty and Sub-Contractors Programs: Minimum Requirements
    • General Liability of $500,000
    • Auto Liability on company vehicles of $500,000
    • Worker Compensation of $500,000
  • Physical location
  • Uniformed Staff and background checks on all employees performing the work.
  • All approved service providers must refrain from the following:
    • Public Adjuster Referrals or Representation
    • Fraudulent waving of deductibles. Policyholders are required by law to pay their insurance deductible.
    • Lien leverage tactics in order to increase insurance settlements. All scopes will need to be carrier approved before proceeding.
    • Buyer beware! Vendors that promise to negotiate directly with carriers on the property owners behalf maybe advocating for customers when in fact they are only looking to increase their own margins. Promises made by these vendors may lead to an eventual lien on your property! Do not do it!
    • Improper billing practices including Overhead and Profit of 10 and 10 on Mitigation and Roofing, Siding and Gutters single trade assignments.

Note: Verified instances of improper actions may result in suspension or disqualification of membership.

 

ICAN has taken the guess work out of who to trust for your restoration or remodeling project. ICAN does not rate service providers with stars, We understand that this is your property and possibly your largest investment. If a service provider is not 5 star rated already or A+ Accredited with the local BBB, then they are not dispatched to your property. At ICAN, only the best will do!