Any Time, Any Place, Any Service.

Check the Status of Your Project
Check the Status of Your Project
Got Damage?
Are you in need of immediate service or simply considering a remodel at your home or business?
Submit a request today and experience the ultimate customer service solution for your property!

There’s no time for a “list” or an “advisor”! Get help you can count on with ICAN!

 

ICAN’s nationwide network of Top Performing service providers are on call 24/7/365 days a year and have been thoroughly vetted to meet the highest qualification standards in the industry. Every project is constantly monitored, with one point of contact, to ensure the highest quality customer service satisfaction results. 

 

ICAN takes the guesswork out of who to trust on your project. There is no need to download an application that you may only use once or spend valuable time to research “who” to hire. Just submit a request in one simple step and ICAN help, is on the way!

Request Immediate Service
How ICAN works for you!

Step 1. Request Immediate Service or Free Estimates for your project.

Step 4. Approved Service Provider is at your door! It’s that easy!

Step 2. ICAN identifies the best local providers available and dispatches your service request. 

Step 3. Customer Service contact is made within 15 minutes to confirm service request.

Step 1. Request Immediate Service or Free Estimates for your project.

 

Step 2. ICAN identifies the best local providers available and dispatches your service request. 

 

Step 3. Customer Service contact is made within 15 minutes to confirm service request.

 

Step 4. Approved Service Provider is at your door! It’s that easy!

Stay up to date from start to finish…Simply log into “Check the Status of My Project” with your email address for real time updates on the status of your project.

ICAN Service Guarantee! Every project is backed by ICAN’s 5 Year Workmanship Warrantee!

Why Property Owners trust ICAN. We’ve done the research so you can get back to enjoying life.

ICAN Service Benefits:

  • Simple, Free and Easy to use.
  • No apps to download. Request Immediate Service and help is on the way.
  • Pre-Qualified Providers: All ICAN providers have passed an extensive vetting process.
  • All work is monitored and backed by ICAN’s 5 Year Workmanship Warranty!

ICAN Manages the customer service process from start to finish. No researching who to hire. No Calling multiple listings only to leave voice mails or getting transferred to a call center that takes a message. Submit the request and ICAN Help is on the way!

Research Property Owners Trust

ICAN understands how frustrating and time consuming it can be for property owners to find a trusted service provider for a project. We do it every day! Where do you begin when verifying licensing, insurance, stability, performance and capabilities? Let alone knowing if a provider is even available to do the work when you need them. ICAN completes an extensive qualification review of all service providers to ensure 100% Customer Service Satisfaction on their service experience.

Qualifications and Requirements:

  • 3 Years In Business.
  • Physical Location.
  • Financial stability, background and credit checks.
  • State and local license verification of all trades provided.
  • Professional certifications on file for all vendor services offered.
  • Insurance requirements to meet the highest industry standards. [Add Review Limits link to this bullet point]
  • History of positive customer reviews & BBB Ratings.
Insurance Requirements
Services Provided

Any Time, Any Place, Any Service.

24/7 Emergency Response
Water Extraction
General Construction
Board-Ups & Property Securing
Roofing & Siding Contractors
Emergency Tree Removal
Emergency Fire & Water Damage
Mitigation / Structural Drying
HVAC Contractors
Construction Repairs
XACTIMATE Estimating
Plumbing Contractors
Environmental Assessments & Remediation
Industrial Services
24/7 Emergency Response

There is never a convenient time to experience the need for an emergency property service. ICAN’s Service Providers are on call and available for 24/7 dispatch, 365 days a year, no matter the event. Whether it’s a Roof Tarp needed for a leaking roof, an untimely Burst Pipe, Water Damage from any cause or a devastating 2 AM Fire, Request Immediate Service Now in one simple step and expert help is on the way!

 

*All vendors have been thoroughly credentialed to meet the highest of industry standards with every project monitored to ensure the highest quality customer service and performance!

Water Extraction

Whether it’s a broken hot water heater, burst pipe, sewage back up or unexpected flood damage, ICAN has you covered. Our contractors are all IICRC certified to handle any water emergency 24/7 – 365.

General Construction

Structural damage caused by fire, water, storms or vandalism can leave a property owner out in the cold! Whether a home or business, our select group of providers are available to assist on any construction project.

Board-Ups & Property Securing

When a fire happens, what do you do once it’s out? Call ICAN. Our Board-up specialists respond, 24/7 – 365 days a year to properly secure the property after major damage events.

Roofing & Siding Contractors

The exterior of a property is the first line of defense when it comes to protecting your property. Whether the damage is sustained from a daily wind storm or a catastrophic hail storm, ICAN’s expert service providers are here to help.

Emergency Tree Removal

ICAN Service’s Emergency Tree Removal Experts are available 24/7 to provide Emergency Assistance. Certified Arborists are on-call to assist with Emergency Removal of Trees that have damaged your Property. Tree Services Provided include, Preventative Maintenance, Trimming and Hazardous Removal before the Storm.

Emergency Fire & Water Damage Services

Fire and water damage restoration are the most common causes of insured damages for property owners nationwide. Whether an appliance leak, burst pipe, back flow or drainage issues, ICAN Service can help.

Mitigation / Structural Drying

All approved providers are IICRC Firm Certified utilize the most advanced equipment and techniques to bring your property to pre-loss condition.

HVAC Contractors

Our Contractors Repair and perform Preventative Maintenance for Heating, Ventilation and Air Conditioning Installations.

Construction Repairs

Any damage for any reason inside or out ICANService has licensed insured contractors to bring your property back to normal. We are on call 24/7 for any emergency construction issues.

XACTIMATE Estimating

We use the same billing software as most major insurance carriers. To be sure you’re getting great work done at the right price our contractors write their estimates using Xactimate.

Plumbing Contractors

Plumbing issues are the leading cause of water damage claims for property owners. While some of these claims may be avoidable with preventative steps such as annual inspections on Water Heaters, Plumbing Fixtures and Appliances, others are simply unavoidable. In the event you have experienced a Slab Leak, Backflow issue or any Plumbing failure, ICAN’s nationwide network of Plumbing Contractors are available 24/7 to provide annual Inspections, Leak Detection, Video Inspection or Emergency Response services and are only one click away! ICAN offers property owners immediate service they can count on!

Environmental Assessments and Remediation

Harmful contaminants resulting from unseen water damage issues can lead to serious health concerns to property owners and their tenants. ICAN’s nationwide network of certified mold professionals are available 24/7 to ensure your project is in capable hands. All approved providers hold the highest certifications in the industry to provide Mold Assessments, Testing and Remediation services to properly remediate any issue on any size project. All vendors must be either Industrial Hygienists, IAQ, IICRC, AMRT Certified and are required to maintain continuing education credits in order to perform mold services on your property.

Industrial Services

Service providers are available for site visits to provide free quotes for Deep Cleaning, High Cleaning/Lift Work, Duct Cleaning, Equipment Painting, Knock Downs or Emergency Service Response for Fire and Water Damage events. All service providers are required to meet proper insurance limits, certification and OSHA Safety Standands on every job with capabilities to service facilities ranging from Food Grade, Manufacturing, Paper/Pulp, Recycling and all industrial facility spaces.

Request Industrial Service
Property Inspections

Suspect your property might have a Mold issue or perhaps suffered Roofing damage from a recent hailstorm? Gain peace of mind with an inspection from a certified expert that you can count on. Request an inspection from an ICAN expert provider today!

Vendor Requirements & Qualifications

General Minimum Requirements to qualify for membership:

 

All ICAN members must agree to act with the highest level of honesty, integrity, ethics and professionalism.

 

  • Verified state and local business and trade licensing and industry certification requirements for services provided.
  • Financial stability and credit worthiness. No liens, bankruptcy’s or judgements.
  • Background checks on owners and all employees.
  • Xactimate Estimating Software.
  • 1 Year in business for Mitigation and Specialty Service Providers.
  • 2 Years in business for General and Large Loss Contractors.
  • Meet or exceed industry standard warranty on labor and materials.
  • Maintain performance once active as all work is monitored to ensure the highest levels of customer satisfaction.
  • Verified Insurance limits required as follows:
    • Direct Repair Insurance Programs for GC, Roofing and Mitigation providers: Minimum Requirements
    • General Liability of $1,000,000 per occurrence, $2,000,000 million general aggregate
    • Auto Liability on company vehicles of $1,000,000
    • Worker Compensation of $500,000
    • *Mitigation requires $1,000,000 pollution liability
    • *Contents requires $250,000 bailment/bailiee coverage
    • Specialty and Sub-Contractors Programs: Minimum Requirements
    • General Liability of $500,000
    • Auto Liability on company vehicles of $500,000
    • Worker Compensation of $500,000
  • Physical location
  • Uniformed Staff and background checks on all employees performing the work.
  • All approved service providers must refrain from the following:
    • Public Adjuster Referrals or Representation
    • Fraudulent waving of deductibles. Policyholders are required by law to pay their insurance deductible.
    • Lien leverage tactics in order to increase insurance settlements. All scopes will need to be carrier approved before proceeding.
    • Buyer beware! Vendors that promise to negotiate directly with carriers on the property owners behalf maybe advocating for customers when in fact they are only looking to increase their own margins. Promises made by these vendors may lead to an eventual lien on your property! Do not do it!
    • Improper billing practices including Overhead and Profit of 10 and 10 on Mitigation and Roofing, Siding and Gutters single trade assignments.

Note: Verified instances of improper actions may result in suspension or disqualification of membership.

 

ICAN has taken the guess work out of who to trust for your restoration or remodeling project. ICAN does not rate service providers with stars, We understand that this is your property and possibly your largest investment. If a service provider is not 5 star rated already or A+ Accredited with the local BBB, then they are not dispatched to your property. At ICAN, only the best will do!