What happens next will determine if the policyholder will be a client for life.
ICAN understands the challenges insurance providers face while managing losses on a daily basis. The restoration industry continues to change rapidly with advances in technology, education and compliance. ICAN is here to help! We are uniquely positioned to respond to your needs with free customer service platforms with your goals in mind. We understand the importance of closing files smoothly while containing costs and improving customer service results in order to improve policyholder retention. A positive outcome makes a difference in the bottom line! ICAN takes the guess work out of the equation.
Go to www.icanservice.net
Submit a Request for Immediate Service
Top available Service Provider is dispatched.
The file is closed with a Certificate of Satisfaction from a happy client.
Work is initiated and services performed.
Service Provider is on-site within 4 hours.
Step 1. Go to www.icanservice.net.
Step 2. Submit a Request for Immediate Service.
Step 3. Top available Service Provider is dispatched.
Step 4. The file is closed with a Certificate of Satisfaction from a happy client.
Step 5. Work is initiated and services performed.
Step 6. Service Provider is on-site within 4 hours.
ICAN understands the challenges insurance providers face when managing high frequency, low severity claims on a daily basis. Stay up to date on all your files with real-time updates in one simple dashboard. Simply click on “Check the Status of Your Project” and log into the customer portal using an email address to review all open claim files in our system. Daily claims have never been this simple!
File Review: Log into your ICAN dashboard via an email address and review all your current job files in our system.
It’s that simple! Get started with ICAN today!
Protecting your book of business! ICAN understands you work hard to build a book of business. We also understand that you make money selling policies and retaining your book of business, not referring contractors. Agents are often the first to be called when a client has sustained damage. After all, the policyholder has put their trust in YOU to be there when they need help. Don’t leave it to chance and lose a good client due to a poor claims experience. ICAN provides customer service solutions from first notice of loss to final settlement. Our customer service platform keeps everyone, claims staff, policyholders and service providers informed every step of the way with real time job tracking and performance monitoring to ensure the highest quality customer service experience for the client.
Get started using ICAN today. It’s free, simple to use and your policyholders will think you are a HERO! Be a hero. Started using ICAN Today!
ICAN is an additional component to the claims management process that adds significant benefits for both your client insurers and the insured. Based on recent trends, it is evident that contractor networks are continuing to grow in scope and need by the insurance industry, attracting more contractors to “ICAN‘s” model, which provides a consistent level of opportunity for established contractors who provide high-quality service.
More independent adjusting firms are looking to develop a relationship with ICAN rather than attempting to establish and grow their own networks, which take time and a great deal of investment. Independent Adjusting Firms without such a network in their customer service strategy should continue to evaluate whether adding ICAN may be a highly beneficial component in their efforts to expand services and extend their brand while providing greater customer satisfaction. Save money and let ICAN design, structure and implement Service Programs for your specific needs catered to your client’s book of business. ICAN is WIN-WIN-WIN for all parties involved! Best of all. It’s free! Contact us today to learn more about how ICAN works for you!
There’s no time for a “list” or an “advisor”! Get help you can count on! Get ICAN Service Now!
ICAN’s Nationwide Network of Credentialed service providers are on call 24/7/365 days a year and have been thoroughly vetted to meet the highest qualification standards in the industry and every project is monitored to ensure the highest quality customer service for your project. ICAN takes the guesswork out of who to trust on your project. The best part is ICAN Service is free for property owners and insurance professionals! There is no need to download an application that you may only use once or research “who” to hire. Just submit a request in one simple step and help is on the way!
Have you recently settled with a policyholder and distributed insurance funds? Does your policyholder need help locating a Top Performer for their project? Now get your policyholder the best value with the quality service they deserve with ICAN’s Competitive Bid. This exciting new program has restorers competing for the policyholder’s business by providing up to 3 Free Estimates from the area’s Top-Rated Providers.
ICAN’s extensive vetting and credentialing process of all service providers ensures that only top performing partners are dispatched to your policyholder’s property. Our due diligence goes above and beyond to verify each vendor is properly structured, licensed, insured and certified experts in the service of need. Best of all ICAN reviews applicant’s work history and on-line ratings to help avoid bad actors that will leave the policyholder with a bad taste from a poor claims experience. Review Qualifications and Requirements.
ICAN’s Top Rated Service Providers have each passed an extreme credentialing process and are constantly monitored to ensure the highest quality performance and customer service experience for your policyholders. These are the Industry’s Top Performers that you can trust to close files smoothly, knowing that the policyholders will be completely satisfied. These Teams are Good. They are the BEST!
Inspection Services. Buyer/Seller support programs. Realtors work hard for their clients when identifying desired properties. Once a client finds a desired property, inspections must be performed to help secure financing for the purchase. Realtors who want to provide above and beyond customer service for clients, count on ICAN to provide needed experts with the click of a button! Log on to ICAN, submit a request for any needed service, and ICAN’s credentialed inspection experts are on the way! No fees to use the service and expert help that you can count on. It’s that simple.
Are you accepting bids for a needed service or construction project at your properties? Get the best value when Top Rated Service providers compete for your business. Whether you are a property manager looking for a lawn or landscaping service, pool maintenance, parking lot upkeep, tree trimming or any other needed services and are accepting bids, try ICAN today! ICAN Open BID brings more Service Providers to the table to help get the best value on your next project. Simply submit a project Request for Free Estimates, and ICAN Service Providers are dispatched to provide a quote free of charge. Get Started with ICAN Open BID Today!
- Simple, Free and Easy to use.
- No apps to download or software required.
- Nationwide coverage of credentialed Top Rated Service Providers. These Teams are the Best!
- Contain loss ratios while retaining policyholders with superior customer service satisfaction results. Review Service Level Agreement. Link
- File Review. Real time updates to keep claims handlers and policyholders informed each step of the way.
- ICAN Capture Claims initiatives. Don’t leave the policyholder’s experience to chance.
- CAT Response Teams for high volume events.
- Design and Implementation. Custom solutions catered for your specific book of business.
Do you have experience working with a local top performer who goes above and beyond for their clients? ICAN is always looking for top performers who are solution solvers with a well-versed understanding of industry best practices and a positive work history. Recommend a provider today!